Last updated: July 2026
You can cancel your HNM vCard subscription at any time from your account dashboard. Cancellation stops future renewals; your paid features remain active until the end of the current billing period.
Because HNM vCard is a digital service delivered immediately upon payment, subscription fees are generally non-refundable once a billing period has started. We will, however, issue a full refund where: (a) you were charged in error or charged twice for the same period; or (b) a verified technical failure on our side prevented you from using the core Service and we could not resolve it within a reasonable time.
If you are a new customer and the Service does not meet your expectations, you may request a refund of your first subscription payment within 7 days of the initial purchase by contacting hello@hnmvcard.com.
Orders for physical products may be cancelled free of charge before dispatch. Once dispatched, products may be returned within 7 days of delivery if unused and in original packaging; personalised or custom-printed items cannot be returned unless defective. Defective items will be replaced or refunded after verification.
Approved refunds are issued to the original payment method within 7–14 business days, depending on your bank or payment provider.
For any refund or cancellation request, contact hello@hnmvcard.com or +968 717 78665 with your account email and payment reference.
Occasional, well-crafted updates on new templates and features - no noise, unsubscribe anytime.
We respect your privacy. No spam, just valuable content.